Boil Water Notice Information

November 23, 2017: The turbidity readings have been spiking up and down the past 48 hours. Although we are receiving a slight break with the weather, the warmer temperatures are increasing the snow melt within the tributaries increasing the flow rates and sediment entering the Comox Lake. We will continue to closely monitor the water quality readings, water samples and weather forecasts over the next 24 hrs.

November 19, 2017: The Comox Valley Regional District (CVRD), in conjunction with Island Health, has issued a boil water notice effective immediately.   

Due to intense rainfall in the Comox Lake watershed, turbidity levels have risen in both Comox Lake and Puntledge River. A boil water notice is necessary during these conditions because high turbidity can interfere with the chlorination process used to disinfect the drinking water for the 45,000 residents served by the Comox Valley water system.

All users of the Comox Valley water system are instructed to boil their drinking water for one minute at a rolling boil. Those areas affected by this boil water notice are the City of Courtenay, the Town of Comox, and the Comox Valley, Arden, Marsden/Camco, Greaves Crescent, and England Road water local service areas. (Please note: this boil water notice does not affect residents in the Village of Cumberland, Royston, Sandwick water system users, or those connected to the Black Creek-Oyster Bay water supply system).  

If you have any questions about this notice call the CVRD at 250-334-6006. For updated information and resources about health during a boil water notice visit  www.viha.ca/mho/water/boil_water and click on “what to do during a Boil Water Notice.”

Are you connected to the Comox Valley Water System?

Want to be notified about boil water notifications by landline or text message?  The Comox Valley Regional District (CVRD) is implementing a new emergency notifications service to keep residents and businesses informed in a timely manner.Get Notified button

  • Click here to sign up for free or call: 250-334-6057.

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