Boil Water Notice Information

Boil Water Notice Lifted for users of the Comox Valley water system

The Comox Valley Regional District (CVRD) and Island Health have lifted the boil water notice for all users of the Comox Valley water system, effective immediately. The notice was issued due to a positive E. coli sample found in the Comox Reservoir. If E. coli is found anywhere within the water distribution system, Island Health requires a boil water notice to be issued.

Following daily sampling and regular monitoring of the system since the notice was put in place on May 31, 2017, the CVRD and Island Health have confirmed that water quality in the system is now safely within provincial drinking water guidelines.

Island Health recommends the following precautions to be taken following a boil water notice:

  • Run cold-water faucets and drinking fountains for one minute before using the water.
  • Drain and flush all ice-making machines in your refrigerator.
  • Run water softeners through a regeneration cycle.
  • Drain and refill hot water tanks set below 45 C (normal setting is 60 C).
  • Change any pre-treatment filters (under sink style and refrigerator water filters, carbon block, activated carbon, sediment filters, etc.).
  • For more information about boil water notices from Island Health, please click here.

Please note: those living in Royston, Village of Cumberland and those connected to the Black Creek-Oyster Bay water system or Sandwick system were not affected by the boil water notice as they are on a different water system.

Are you connected to the Comox Valley water supply system?

Want to be notified about boil water notifications by landline or text message?  The Comox Valley Regional District (CVRD) is implementing a new emergency notifications service to keep residents and businesses informed in a timely manner.

  • Click here to sign up for free or call: 250-334-6057.