Fees and Registration

Fees and Memberships

Looking for a pass that suits your individual or family needs? Membership provides you with additional savings to help you stay active for life! Consider one of our 3 month, 6 month or annual membership options, or single 10 visit drop-in pass options.

Forms

Some of the programs offered at the CVRD sports and aquatic centres require participants to complete and submit health screening or financial assistance forms.

How to Register


1. By phone, call 250-334-9622, press 2. The registration phone line is available from September through June:

Monday - Thursday  8:00 am – 8:00 pm
Friday    8:00 am – 6:30 pm
Saturday   8:00 am – 1:30 pm
Sunday   8:00 am – 1:30 pm
Closed on statutory holidays

2. In person, register in person at either of the following locations during customer service hours.

  • Sports centre  3001 Vanier Drive, Courtenay
  • Aquatic centre  377 Lerwick Road, Courtenay

General Registration Guidelines

  • pre-registration is required for all classes except when specified as drop-in classes
  • fees are to be paid in full at time of registration
  •  program fees include applicable taxes
  • class sizes are limited and are filled on a first come first serve basis
  • waitlists:  we review waitlists on a continuous basis and whenever possible try to accommodate everyone
  • interested in a course:add your name to the waitlist so we may contact you if space becomes available
  • cancellations: all classes are subject to cancellation due to insufficient registration; these decisions are made up to one week prior to the start date - in this case, a full credit to your account or refund will be issued; register early to avoid disappointment
  • missed classes: classes missed due to illness, weather, power failures or other events beyond our control will not be credited or refunded
  • withdrawals:  unless otherwise specified at registration:
    - prior to start of program: a full credit to your account or refund will be issued if we receive withdrawal notification prior to the course start date
    - after start of program:  if you are not satisfied with your program or wish to withdraw for any reasons, and if notice is given prior to the close of the third class, a pro-rated credit to your account or refund will be issued from the date of notification; exceptions apply for leadership courses; pro-rated credits or refunds after the third class will only be considered for medical reasons.

Credits or Refunds


Credits to your account are processed immediately.  If a refund is requested:

  • fees paid by Visa or Mastercard will be refunded to your credit card account within 5 business days
  • fees paid by debit, cash or cheque will be refunded by cheque; please allow up to 3 weeks for delivery of a refund cheque